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Universal Technical Institute's reply to:

Universal Technical Institute - Diesel And Industrial Technician Training Review from Vacaville, California

Hello, we have been trying to reach you to discuss your concerns, but have been unable to do so. We will continue to try to reach you as UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you directly per your request. We have a long history that has produced over 200,000 graduates and your input is important in our efforts to constantly improve.
Review
#633340 Review #633340 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details

Hi my name is will am and I "was" attending uti I started Monday may 4th I missed my first day to family emergency but I was their the next 3 days and I would like to know why that for some reason you have to disassemble a ford v6 engine when you sign up for the diesel program to me that is a load of *** their is no room in the classroom to do anything and your always getting rushed to complete the task at hand and for the 3 days I was their all I saw was false lies and advertisement I withdrew myself from the program and I want a refund for the uniforms I purchased for a way out of price 215.00 2 t shirts a work shirt for 215.00 !!!

Universal Technical Institute's reply to:

Universal Technical Institute - Enrollment Review from Philadelphia, Pennsylvania

Hi, we have been trying to reach you but we haven't heard a response from you via email and we don't have a phone number to contact you. We will continue to try to connect as we would like to understand more about your particular circumstance to see if there's anything we can do to assist.
Review
#630463 Review #630463 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
2.0
Details

My son attends uti in north carolina. I was given false information prior to enrollment my son is a out of state student who dreamed of one day attending uti however his dreams are now diminished and noone will assist me with making his stay studious.

I plan on taking complaints further. Pissed off parent

Thank you for providing feedback regarding Universal Technical Institute (UTI). We always appreciate your opinion and experience. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine...
View full review
Review
#629983 Review #629983 is a subjective opinion of poster.
Product
Universal Technical Institute Program
Universal Technical Institute's reply to:

Universal Technical Institute in Kissimmee, Florida - Graduate certificate is as good as a receipt for $30k down the drain

Hi, we have been trying to reach you but we haven't heard a response from you via email and we don't have a phone number to contact you. We will continue to try to connect as we would like to understand more about your particular circumstance to see if there's anything we can do to assist.
Review
#629086 Review #629086 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$30000

Join MMI, waste 1.5 to 2.5 years at technical college, bounce from dead beat job to unappreciated workforce jobs while you're struggling financially through school, get graded on attendance and wonder how some people even get to walk across the stage because they've slept or barely skated through classes. Just like any other college, there's dopers, slackers, and the stinky kids, and the rare person who's going to excel at mechanical stuff, if he ever lands a job.

Graduate job placement= a joke.

Write your own resume and job hunt yourself. Employment Services must have had someone else help them land their jobs, because they couldn't have found it by themselves.

Universal Technical Institute's reply to:

Universal Technical Institute in Spring, Texas - Looking for legal representation

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your experience was not a positive one. UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you directly per your request. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers.
Review
#610725 Review #610725 is a subjective opinion of poster.
Reason of review
Fraudulently misled
Loss
$37000
Preferred solution
Full refund

I graduated a "straight A student with perfect attendance on 06/10/2010. My first job started at $10.00/hour.

Worked my butt off outside in the summer heat and winter cold and snow for 9 months.

Only to be offered a 5% commission base raise (same as offered to a part time worker who was an auto mechanic). Moved back home and got a job in Pawleys Island, SC in the summer. I was laid off after two months.

They told me I "needed more training" and that was while making a whopping @8.30/hour to start. At the end of 2014 that company closed the Pawleys Island location. The Marine Mechanics Industry was already slowing down since the 2008 recession and Marine Mechanics Institute knew it. Still, they lied about the money making potential.

Now I'm $37,000.00 in student loan debt for a piece of paper that says I'm a "Certified Boat Mechanic". I want to join with the rest of the majority who want to sue to get their money back.

The school has my email but never followed up as promised to check my progress. I was scammed.

Universal Technical Institute's reply to:

Universal Technical Institute in Orlando, Florida - A joke

Thank you for providing feedback regarding Motorcycle Mechanics Institute and Universal Technical Institute (UTI). We are sorry your experience was not a positive one. While it is UTI’s sincere desire to understand your frustration, our customer service representative has not been able to reach out to you directly because your contact information was not provided. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI and MMI have graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers. Please free to contact us directly. We would like the opportunity to address your concerns in person.
Review
#605939 Review #605939 is a subjective opinion of poster.
Product
Universal Technical Institute Program
Reason of review
Problems with payment

Back in 1993 I fell victim to a magazine ad. I was into British bikes and often the instructors would ask me basic questions any person would know if they knew anything about a major player in the motorcycle industry.

I finished the program and because I did not finish a program for Suzuki- I owed MMI $106 dollars. I spent my GI bill paying these lowlifes money from my 12 years I spent in the service of my country. I still owe the government for loans for these people. I will fight these people until my dying breath, and I will contact my congressman or Senator for relief from a debt I paid many times over.

Don't screw up like I did. They do not care if you are a veteran- it's all about the money.

Universal Technical Institute's reply to:

Universal Technical Institute - Acceptance Test Review from Germantown, Maryland

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your experience was not a positive one. UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you directly per your request. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers.
Review
#603116 Review #603116 is a subjective opinion of poster.
Reason of review
Poor customer service

i was discriminated against because i have a felony on my record from 13 years ago so now UTI WON'T let me have an education my name is micheal haley

Universal Technical Institute's reply to:

Universal Technical Institute - Program Review from Katy, Texas

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your experience was not a positive one. UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you directly per your request. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers.
Review
#602950 Review #602950 is a subjective opinion of poster.
Product
Universal Technical Institute Program
Reason of review
Poor customer service
1.0
Details

So far I think it's this program is garbage, they didn't even start me in the right class, I skipped 101 so they could line there pockets and fill seats, now they are withholding my fafa think these may be my last days

Universal Technical Institute's reply to:

Universal Technical Institute - Review in Education category from Orlando, Florida

Thank you for providing feedback regarding Motorcycle Mechanics Institute and Universal Technical Institute (UTI). We always appreciate positive reviews! As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI and MMI have graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers. Please feel free to reach out to us directly if we be of further service to you.
Review
#601022 Review #601022 is a subjective opinion of poster.
Reason of review
Good customer service
5.0
Details
Universal Technical Institute - Review in Education category from Orlando, Florida

I am at mmi now 2015 and it is GREAT, the people there are verry helpful and professional. They wont to help you succeed. They even have a food pantry if you run low.if you ask for help you get it plus some.you get what you work for.i am so happy i picked this school.

Universal Technical Institute's reply to:

Universal Technical Institute - Review in Education category from Keller, Texas

Thank you for your feedback. We would like to speak with you directly about your experience but have been unable to reach you using the contact information you provided. We will continue to try to connect with you.
Review
#595846 Review #595846 is a subjective opinion of poster.
Reason of review
Good quality
3.7
Details

I do agree uti doesn't teach Everything you need to know to hit the field and immediately start pumping out 60 hours a week flag, but the education is a very good starting point, as for jobs in the field: look at more than a few places, I'm currently in my last intro class at uti dfw and started at a mom and pop auto repair shop for 13 an hour flag only, i last week removed and replaced a transaxle on a car i had never touched before in 7 hours thanks to the education I'm receiving at uti, my boss has already informed me that as incentive to stay after graduation i will receive a $7 raise upon completion of my last course. For those who have said that the industry pay is barely above minimum wage should also disclose the business that made that offer, i.e.

just brakes, zippy lube, ntb. There is a reason all your instructors tell you to work at dealerships and repair/performance shops!