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Universal Technical Institute in Exton, Pennsylvania - These reviews are not wrong

1.0
Details
This company and it is a company, not a school is one of the most deceitful and underhanded companies there is. Kim McWaters and her merry band of thieves will fleece you for all the money you have saved for you child's education and then they will force you to pay more money. Don't be fooled by their campuses that they sink dollar after dollar into to suck you in. They don't put a dime into quality education. Do your research and go to a non-profit school. What UTI does should be against the law ... Oh Wait !! It is !!! UTI gets away with what they do because they pay off politicians and they have people like John McKain visit their NC campus. I'm sure that John accepted some kind of "compensation" for his visit and his endorsement. UTI is a scam school and they will scam you as far as you will let them. Be smarter than them, don't buy their smoke and mirrors.
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Review
#1173539 Review #1173539 is a subjective opinion of poster.
Pros
  • Instructors that will give it to you straight
  • Good people
Cons
  • Bob kessler
  • Uti is a bunch of crooks and the government knows it
  • Rosangela dumpster is the worst person ever
Reason of review
Bad quality
Loss
$40000
Preferred solution
Let the company propose a solution

Universal Technical Institute in Exton, Pennsylvania - This place is like no other company out there.

We are sorry to hear that you are unhappy with your experience at the Exton campus, we would appreciate the opportunity to discuss your specific concerns. Please contact People Services at (480) 737-6441 or pbernal@uti.edu.
Review
#1136967 Review #1136967 is a subjective opinion of poster.
Pros
  • Good pay
Cons
  • Administrative staff
  • Everything else doesnt make the job worth it
  • Over priced
Reason of review
Bad quality
Loss
$10000
Preferred solution
Let the company propose a solution
1.0
Details

I am a recent hire, current instructor at UTI Exton, PA. I have learned a lot about the company after only working there for a short time.

I can tell you that what they tell and promise their employees is not true. I understand that there were no raises this past year, but yet the company has the money to build and open a new campus in NJ? The Exton Campus President, Bob Kessler, is nothing more than a "yes-man" who tells you word-for-word what the company has prompted him to say. A big liar in my book.

It is a corporate environment like no other that I have ever seen. UTI managers are obsessed with covering themselves and they will do whatever it takes to make that happen. It is a shame, because the students are the ones who ultimately suffer from the company politics that the management team cannot move beyond petty differences. Another instructor hit the nail on the head when he told me that the company is totally dysfunctional.

Like I said, it a skewed corporate environment that only exists within the walls of UTI. They say and promote one thing, yet do the complete opposite. I have never seen such a mess anywhere else. I have also learned that it is not only the Exton, PA campus that follows this detrimental corporate down spiral, but it is fluent throughout the entire company.

UTI promotes people based on who they like, not by job performance. If they promoted based on job performance, people like Rosangela Dempster and Ryan Galatti would have been blown out the door years ago, instead, people like them have done nothing but moved up, despite their inadequacies to effectively perform their jobs. Rosangela and Ryan are, by far, the worst managers and people that I have ever had to work under and the rest of the management team is not far behind them. They feel as though they know every thing and they will forcefully argue with you when you offer a differing opinion.

That is a terrible manager. UTI is an awful company to work for, their management is 100% horrible and incapable of performing their jobs effectively. They blindly tow the company line and they even do that poorly.

UTI management is not properly equipped to do their jobs and it shows, right up to their CEO, Kim McWaters. I am currently looking to leave this company and I wish I had kept looking before accepting this awful job.

Universal Technical Institute in Exton, Pennsylvania - Take some advice from a UTI employee

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your experience was not a positive one. UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you directly per your request. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers.
Review
#1130135 Review #1130135 is a subjective opinion of poster.
Pros
  • Teachers
  • Co-workers
Cons
  • Administrative staff
  • Ros young jim neary and ryan galatti are not managers
  • Lack of discipline
Reason of review
Not as described/ advertised
Loss
$10000
Preferred solution
Deliver product or service ordered
1.0
Details

I was a diesel instructor at UTI for many years and I will tell you how they run the show from the inside. UTI is only concerned about money.

Education is a secondary, or a less objective for them. It is a business, but it is the most dysfunctional business I have ever seen. They preach a code of ethics that you will never see or hear of in the real world. Their professionalism standards only rival that of a church.

BUT, It is nothing but a crock because they don't adhere to it themselves. They claim that they do, but their managers are all a bunch of spinsters who figure out how to bend every thing to their advantage. It is all about money and UTI only wants your money, that is the truth. Check out their stock prices, it is awful.

They don't care about your education or if you learn anything while you are there. They will fleece you for all of you money and hand you a useless certificate after that, you don't even get a degree. They push you through to make their numbers look good and pocket your hard earned money. Do yourself a favor and go to an accredited school and get a degree when you are finished and spend less money doing it.

UTI will only give you a certificate that means nothing and will actually make you less desirable to employers. All of UTI's staff is aware of the fact that industry employers roll their eyes every time they hear you are a UTI student UTI's Ed managers and Ed director are just a bunch of spinsters. When faced with the unethical education practices in their classrooms, they denied that it was happening and that they told their instructors to do it. Arizona is clueless as to what happens at any of their campuses and they don't care as long as money is flowing in.

Money Money Money ...

That is UTI's core concern. Does this sound like a school you want to go to?

Universal Technical Institute in Exton, Pennsylvania - What a complete joke

Thank you for your feedback. We would like to speak with you directly about your experience but have been unable to reach you using the contact information you provided. We will continue to try to connect with you.
Review
#1117795 Review #1117795 is a subjective opinion of poster.
Pros
  • Instructors that will give it to you straight
  • Teachers
Cons
  • Administrative staff
  • Conduct standards
  • Management that lies to you
Reason of review
Not as described/ advertised
Loss
$40000
1.1
Details

Welcome to education for profit and a cut-throat company atmosphere. Since UTI went public all they are concerned with is money, money, money, a quality education is far down on their list of priorities.

They say different, but that is not the case. They push students through and then brag about their "student success" when in reality the majority of their students are just as bad when they graduate as when they started. This is because the instructors are evaluated, raise wise, on how many students pass their class and they have to explain why students failed. It puts the instructor in a no-win position where they are forced to push under achieving students through and make the classes so easy that anyone can pass.

Some of the instructors will high-light the test questions in their powerpoint and actually tell you what is on the test as they give the lessons. Some will even read the test to you and give you the answers before you take it. It amazes me that anyone could fail a class at UTI. The managers of the company are all a bunch of snakes, right up to the CEO and they will 100% tow the company line whether it is right or wrong.

When you speak up, you will be blown out the door. They tell their employees that they have an open door policy, but don't speak up because they will get rid of you. UTI is probably one of the most deceitful and dishonest companies out there .... Yes, it is a company, NOT a school.

Enrollments are down and their stock is in the toilet ... That should tell you something.

I wouldn't spend the outrageous money that it costs to go there when there are better options with community colleges and accredited colleges that teach the same thing. BTW, UTI is not accredited.

Universal Technical Institute - Uti Exton

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your experience was not a positive one. UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers.
Review
#1096548 Review #1096548 is a subjective opinion of poster.
Pros
  • Instructors
Reason of review
Poor customer service
Loss
$35
1.1
Details

30 students in class with 1 instructor not a good learning envirment Equipment is always broken or missing Lots of money for a piece of paper Kids sleep in class education managers are lazy and keep bad kids in class. Teachers do care but management is horrible . The president has no clue what's going on Food is bad and expensive The company seems to be going down hill and loosing a lot of people at this campus Not sure what the future will be here in Exton It seems like the teachers are trying to do a good job but management seems to be the problem here

Universal Technical Institute in Exton, Pennsylvania - School admin doesn't follow thru with ZERO TOLERANCE POLICY

Hello, we are sorry your experience with housing and roommates was not to your satisfaction. We realize there are two sides to every story and would like to speak with you to learn more about this particular experience. Our goals are to continually improve our operations and outcomes and we value input, both positive and constructive, from people who experience our programs. We will continue to try and reach you to discuss further.
Review
#717930 Review #717930 is a subjective opinion of poster.
Pros
  • Instructors
Cons
  • Lack of discipline
Reason of review
Poor customer service
Preferred solution
Follow thru with "problem is sent packing"
Tags
  • uti universal technical institute

Grandson's new roommate (4th to move in) first comment to my grandson was "can I smoke in here?", second was "do you now of any dealers in the complex"?. Grandson response and fellow roommate was no to both questions.

Next morning they found beer in the fridge and dumped it down the drain and left a note "NO TOLERANCE". Now the trouble rmmt has labeled him a trouble maker. Trouble child left note on fridge that they are not to dump his beer etc. Grandson went to housing and they met with all rmmts and decided to let it ride for now and keep an eye out for the beer and call them don't dump it!!!!

WHAT HAPPENED TO THE ZERO TOLERANCE!!??? How about kicking the prblm to the curb. He just wants to party. Send him back to the Bronx.

My grandson just wants and education and shouldn't have to deal with this .

Would find his own housing if I had known this is how UTI works. What a waste of ORIENTATION (sheriff and administrator you are a joke).

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your Wi-Fi experience was not a positive one. While it is UTI’s sincere desire to understand your frustration, our customer service representative has not been able to reach...
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#404634 Review #404634 is a subjective opinion of poster.

Contact Universal Technical Institute Customer Service

Mailing Address:
Universal Technical Institute, Inc.
16220 N. Scottsdale Rd. Suite 100
Scottsdale, AZ 85254
Phone:
(800) 834-7308
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