Reply by Universal Technical Institute

Not resolved
Hello, we are sorry your experience with housing and roommates was not to your satisfaction. We realize there are two sides to every story and would like to speak with you to learn more about this particular experience. Our goals are to continually improve our operations and outcomes and we value input, both positive and constructive, from people who experience our programs. We will continue to try and reach you to discuss further.
2202 W Taft Vineland Rd, Orlando, FL 32837, USA
Additional Fees
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs
Value for money

cleaning charges in the hundreds of dollars charged. every time they move a person in or out of a shared apartment, someone comes in and inspects and always charges for cleaning.

carpets are constantly cleaned, they clean bathrooms. you have no proof or argument with them. they charge everyone at least 60 to 160.00 for cleaning. Housing made everyone move from one apartment and they charged each student 160.00 for various cleaning charges.

that is 4x160.00. That is more than a months rent. It is outrageous what they charge. and they get away with it.

Someone needs to file a suit against them for unfair housing and charges. they charge four students 500-600 and put four students in a four bedroom. that is 2000-2200 per apartment.

They are making money hand over fist!!! it is a crime.

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Full refund.

Universal Technical Institute Cons: Staff does not help students ripped off on housing.

  • Universal Institute University
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