Reply by Universal Technical Institute

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Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your experience was not a positive one. UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you directly per your request. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers.
Houston, Texas
Customer service
1 comment

UTI is a waste of time and money. There was no "hands on training", the tests were 10 questions.

The finals were 20 questions. They kept telling me the classes would get more involved later but they never did. There is no job placement after graduation. The only jobs you can get are lube tech jobs.

With the money you spend at UTI, you can buy tools, a scan tool and read the manual and you would be light years ahead of any UTI graduate. 1 year just to teach you how to use a diagnostic tool.

*** . Avoid UTI like the plague and find a mechanic to apprentice under.

Product or Service Mentioned: Universal Technical Institute Program.

Reason of review: Bad quality.

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This report is a complete and utter lie. Yes, some tests are 10 questions, but others are 12-15, and finals can be as long as 35 questions.

There are numerous hands on activities, we call labs, that range from purpose built trainers, actual engines (2 in fact) one of which you build live and then install in a hot rod AND DRIVE ON A DYNO, to a transmission that is DYNO tested for proper build. There are a great deal of "clip cars", half cars built for practice work and hands on learning as well as full size cars in various classes that actually run, no joke. The instructors don't belittle for falling behind and all are willing to help any way they can.

I am a UTI and Ford FACT graduate.

I received a job offer before graduation as an apprentice tech, not lube tech, starting at $20 flat rate hour.

I am evidence that this entire post is either someone who never actually attended UTI, or had issues because they didn't put in the work. As with everything, you get out what you put in.